Easy at home Alterations
Skip to 2:05 if it is just a length alteration you need
We hope that we have made your Bridesmaid by JB gown perfectly, however with your gown being handmade in house there are always slight possibilities of human error with measurements or fit despite our best efforts to create perfection each time. In the off chance that you receive your gown, and you require an alteration please do not panic, we offer an online alterations service where we can correct sizing or length issues from the comfort of your own home.
Should you wish to use our alterations service we must have your dress back in the studio within 28 days of delivery/collection of the bridesmaid order.
Please arrange for all bridesmaids to try on their bridesmaid dresses as promptly as possible after your order been delivered or collected.
If your wedding is less than 3 weeks away from the date you are reaching out for an alteration we are unable to process it due to time constraints.
STEP 1- DOWNLOAD AND COMPLETE OUR ALTERATIONS SUBMISSION FORM
We can only accept alterations through submissions made within our online submission form, please do not message on social media regarding alterations, our seamstress does not have access to socials, through this form is the only way we can help with alterations
STEP 2- TAKE PHOTOS AND VIDEO'S WHILE WEARING YOUR DRESS TO SHOW US WHERE YOU REQUIRE AN ALTERATION
It is really easy to show me any issues that you might have with your dress, because of the nature of the fabric and its amazing stretch properties I would not need to come near you with any pins which is why I can offer a free service at home where you can simply show me the areas of concern and send it back to me for me to correct.
STEP 3- SUBMIT YOUR ALTERATION REQUEST
We will be in touch with you within 48 working hours to confirm your alteration
STEP 4 - SEND YOUR DRESS BACK TO OUR STUDIO
Bridesmaid by JB
1-2 Dollywaggon way
Bamber bridge
Preston
PR5 6EW
To qualify using our alterations service you must return any dress to us within 28 days of you/your bride receiving an order. I am not able to offer any alterations if this timeframe has lapsed, you would need to contact a local alterations specialist which in some cases is the preferred thing to do especially for any bridesmaid on a weightless journey as external alterations companies can accept items without any deadlines which takes any pressure of you.
During peak wedding season we receive multiple alterations each week, please DO NOT send a dress back to us on its own with no note or any information enclosed with your dress, the dress will remain untouched until you reach out to us to claim the dress. We can not carry out any alterations on a dress if we do not have confirmation of who the dress actually belongs to (PLEASE include a note with your name, your brides name and for extra points the #ordernumber.
If you do not provide a return address your dress will automatically be sent back to your Bride's address from the original order
ALL CONFIRMED ALTERATIONS WILL BE COMPLETED IN
2 WEEKS
OF CONFIRMED ARRIVAL AT THE STUDIO
Real feedback of our alterations service from our brides