FREQUENTLY ASKED QUESTIONS

Yes, all orders are placed online, a common misconception is that you have to come to the showroom in order to place an order with us but this is not true, we are an online made-to-measure company ultimately. 

Yes absolutely! We have always been, and will remain fundamentally an online made to measure bridesmaid specialist company. All orders are placed through the website no matter if you can physically come in the showroom or we have a virtual chat about a potential order. We are always on hand for our far and wide clients and here for anything we can be of assistance with to help you with fabrics/designs etc and potentially ordering with us for your special day.

Our price list is our catalogue of designs shown on our website under 'SHOP OUR DESIGNS'

We would love to scale the business enough to be able to offer this service that the larger corporations offer. We just haven't been able to iron out the logistics of this kind of service yet, being that we're self funded and still scaling slowly its going to take a while to produce and manage dresses for a 'try at home' service - so at this moment in time we aren't able to release our showroom samples as they're the only ones we have and are needed for appointments in the showroom.

We have a couple of options for younger ladies, it depends mostly on their age and your style preferences as to whether we can help or not. We do not make flower girl dresses, we would be unable to make any kind of generic flower girl dress, we can however tweak our adult bridesmaid dress styles to suit a younger lady ensuring that the finished design is suitable for their age. 

Our most popular necklines for a younger bridesmaid are our CAMARI and our LILY , choice of skirt is personal preference but we have made both our fishtails and slim gown skirt shapes for younger bridesmaids 

we also offer photos 1&2 below a simple high neck, scooped back neckline with circle skirt (length per your request) as an option for a child, the price of this is between £85-£105 depending on their measurements 

We have a free easy at-home alterations process. You received an alterations form with your dress, please follow the instructions on the form

If we have made an error in production we can alter your dress free of charge. Please follow the instructions HERE and include your alterations form when sending your dress back to us so that we know who the dress belongs to and we will proceed accordingly when we receive your dress. Sending us photos and videos help me determine where the dress is not fitting correctly. 

TOO LONG - You have receive a dressmaker pin attached to your alterations form when you received your dress, all you need to do is put your dress on, with the shoes that you are wearing with your dress, and with the help of a friend/partner ask them to put a pin in the dress where the fabric meets the floor in the middle of your toes. The pin will show us the correct length that the dress needs to be at the front of your feet and we will shape the sides and train accordingly to balance it back out. Please ensure that the dress is sitting on your waistline correctly and pulled down properly and stand straight while your friend/partner helps you. It helps to look in a mirror while doing this to avoid the temptation of looking down at what they are doing.

TOO SHORT - Please send us a photo of you stood in your dress with your heels on and make sure that the waistline is sat correctly and the dress is pulled down properly. we will evaluate all the information we have for your order and once we have the dress back with me we can advise accordingly.

Measurements are only taken quite close to the wedding with around 5 months left to go. We have a 12 week production turn around for bridesmaid orders, I advise brides to have their bridesmaids measured 18-20 weeks (4.5-5 months before the wedding so that the dresses are delivered 6 weeks before the wedding, with a 4 week window to establish alterations. if you have lost a considerable amount of weight since having your measurements taken so much so that the dress no longer fits you, I can alter the dress for you and the cost of this is £50. I must advise that it is extremely rare for me to be asked to take a dress in due to weight loss because of the nature of the fabric being very stretchy and forgiving but I am here if you need me and I would need to be notified within 28 days/4 weeks of your bride receiving the dresses.

We can only accept an alteration if we receive it back at the studio within 28 days of the confirmed delivery of the order due to having a 28 day rolling production and alteration schedule, we schedule 28 days after delivery for orders to come back to us for an alteration, after which we are unable to facilitate an alteration if this timeframe is missed due to our rolling schedule that we must stick to. If our 28 day return period has passed, a local alterations specialist in your area will be able to accomodate your request.

In this instance it would be your bridesmaid’s decision as to what she you would like to do with regards to sizing of her bridesmaid dress, my advice is to have the dress made slightly bigger than her pre pregnancy UK dress size/body measurements. We would need the measurements for this dress 8 WEEKS before your wedding date, and you will receive the dress 4 weeks before your wedding allowing time for any potential alterations. If your bridesmaid has told you her amazing news early on in her pregnancy it is best to consider taking her body measurements before she starts to show so you have a guideline (if she is comfortable with this) and then 8 weeks before your wedding you can both decide if she would like to go off the measurements you already took or if she wants to increase or decrease any of the measurements.

We require 4 weeks production lead time on single dresses.

In this instance we will need your pregnant bridesmaids’ measurements with your other bridesmaids 18 weeks before your wedding so that we have her accurate length and a guideline to monitor her growth. 8 weeks before your wedding we will just ask you/your pregnant bridesmaid to remeasure her BUST, UNDER BUST (instead of waist), BUMP & BUM to determine growth and establish how to cut the dress. There will still be room for extra growth in the dress with our signature maternity ruching (available in any skirt design)

In this instance we can leave the production of their dress until 8 weeks before your wedding, at which we will either need her body measurements or a UK dress size confirmed by her to make her dress. We require 4 weeks production lead time on single dresses. It is you and your bridesmaids decision what sizing or measurements you would like us to make her dress to. Please remember our fabrics are stretch based so there is room for fluctuation.

Once measurements have been submitted all orders go immediately into our production like so unfortunately there isn't anything we can do to change the production of her dress, it is highly likely that the patterns will have already been cut within the first week of measurement submission.

If we are notified about a pregnancy before measurements have been provided we are able to pull her fabric to one side and delay her dress if you both believe there is going to be substantial growth, there would be a handling fee of £20 to accomodate for this special service, we will hold off with the dress in production and then 8 WEEKS before your wedding you will need to re-check her BUST, UNDER BUST, BUMP, BUM measurements and when re-confirming the updated measurements your bridesmaid can confirm if she believes she would benefit from maternity ruching in her skirt if she is showing a considerable amount, if she is not showing much 8 WEEKS before your wedding we can make the dress as normal just to the updated measurements 

Bridesmaid appointments are an opportunity for any brides-to-be to visit our showroom and explore our bridesmaid dresses with your bridesmaids. An online booking is required to attend the showroom with your bridesmaid to ensure that we can offer our clients our valued and tailored shopping experience, we are not able to accept 'drop in's you MUST have a booking in place

If you are a bride-to-be we would be thrilled to welcome you and your bridesmaids to our showroom for a memorable experience with your closest ladies. Our showroom is full to the brim of our exclusive made to order designs ready and waiting for a session of dress up with your bridesmaids. Each bridesmaid appointment is 1hour 15minutes and your bridesmaids have full access to over 250 bridesmaid dresses in a size range of XS - XL.

We want you to try on everything that catches your eye and we are on hand to offer our expertise for your whole session whenever you need a helping hand. You will be pleasantly surprised with the amount of dresses your bridesmaids will have tried on within your session, and we hope that one, is the ONE! 

If you book an appointment between 18-20 weeks before your wedding you can utilise our free measuring service and have your bridesmaids measured during your appointment. If you book an appointment further than 20 weeks away from your wedding we can discuss the order process with you and when we would need your bridesmaids measurements. 

Unfortunately not no - due to the volume of visitors during previous open days where we allowed for brides to visit without an appointment we have decided to continue with our booking system for ALL services with us which include bridesmaid appointments. You must book an appointment, this is to ensure that we provide the best possible experience for all of our brides who visit us rather than feeling rushed or crowded or unable to try on exactly what you want - we pride ourselves in our very unique and personal service so by welcoming only 3 parties in the showroom per session and staggering the sessions so they aren't starting at the same time this will allow us to give you a tailored and dedicated shopping experience for you and your bridesmaids and allows you to browse freely, with access to everything while we are there specifically to help YOU

We require a £20 deposit to confirm your bridesmaid appointment at the time of booking, this is refundable within 7 working days after confirmed attendance of your appointment, if you fail to attend or cancel within 1 week we are unable to refund the deposit. It is our advise to book your appointment 5 months away from your wedding so that we can measure your bridesmaids during your session for free. Only 1 deposit per bride can be refunded, if you wish to book multiple appointments we are unfortunately unable to issue a refund a deposit after the first visit due to our limited availability you are required to pay for multiple bookings. 

We offer a unique bridesmaid shopping experience with your bridal party 5 months before your wedding day. One for the mems with your girls, my whole showroom is yours and yours only for your consultation you can sit back and relax while your bridesmaids try on all my bridesmaid dresses. You have my full undivided attention and expertise I will look after you through the whole consultation ensuring we are trying on all options, and I very much look forward to creating magic with you if you choose to book with me. This service is available for new clients only, this service can not be booked to confirm any preexisting orders. If you have placed an pre order and would like to book in to confirm your choices, please book a bridesmaid appointment.

The easiest way to work out when to book a consultation is to take your wedding date and count back 18-20 weeks (4.5-5 months) between these weeks are when you should book a consultation. 

Because the consultation that I offer includes a full free measuring service within it, I only accept bookings between 18-20 weeks before your wedding date, you will receive your dresses 12 weeks after you have had your consultation. 

Below is a rough guide to understand when to book in

My wedding is in the month of January – I need to book a consultation in September

My wedding is in the month of February – I need to book a consultation in October

My wedding is in the month of March – I need to book a consultation in November

My wedding is in the month of April – I need to book a consultation in December

My wedding is in the month of May – I need to book a consultation in January

My wedding is in the month of June – I need to book a consultation in February

My wedding is in the month of July – I need to book a consultation in March

My wedding is in the month of August – I need to book a consultation in April

My wedding is in the month of September – I need to book a consultation in May

My wedding is in the month of October – I need to book a consultation in June

My wedding is in the month of November – I need to book a consultation in July

My wedding is in the month of December – I need to book a consultation in August

The above timeframes are a guideline to follow for best accuracy with measurements in keeping with our production lead times capabilities. As explained above, you will receive your dresses 12 weeks after you visit the showroom for a consultation so if there is not a consultation booking available specifically between 18-20 weeks before your wedding, at your own discretion you are able to book slightly outside of this timeframe. Please note if you book slightly more than 20 weeks before your wedding you must confirm with your bridesmaids that they are comfortable being measured for their dresses at the consultation or they can provide their own measurements 18 weeks before your wedding. Please do not book a consultation with less than 4 months to go before your wedding, we are unable to produce rush orders.

Unfortunately not no - due to the volume of visitors during previous open days where we allowed for brides to visit without an appointment we have decided to continue with our booking system for ALL services with us which include bridesmaid appointments. You must book an appointment, this is to ensure that we provide the best possible experience for all of our brides who visit us rather than feeling rushed or crowded or unable to try on exactly what you want - we pride ourselves in our very unique and personal service so by welcoming only 3 parties in the showroom per session and staggering the sessions so they aren't starting at the same time this will allow us to give you a tailored and dedicated shopping experience for you and your bridesmaids and allows you to browse freely, with access to everything while we are there specifically to help YOU

Our calendar is open until December 2024 currently. 

January to March 2025 appointments will be live on 1st December. 

You will see the time slots that are available to book once you click SELECT TIME. You can see availability up to a maximum of 6 months away. If the calendar is BLANK with no times showing, it means there is no remaining availability for that day or we aren't taking bookings on that day. Please see example of my calendar with both available slots and no available slots.

Unfortunately this is to early to conduct a 1-1 consultation with you for your bridesmaid dresses, due to limited availability and booking capacities as well as factoring in measuring responsibilities, I am not able to hold a bespoke consultation for weddings further than 5 months away from the consultation date. Coming for a consultation further than 5 months away would put the responsibility of providing your bridesmaids measurements on you as the bride, I unfortunately do not have the capacity to offer a second appointment. Please adhere to my guidelines to maximise the full made to measure service that I offer. If you are interested in choosing me to make your bridesmaid dresses for you but would like to see my styles prior to a consultation please consider booking a bridesmaid appointment.